General Class Cancellation / Missed Class Policy
This policy applies to all open classes.
Students may cancel or reschedule any class at no charge up until 48 hours from the scheduled start of class. If you cancel, you may choose either a full refund or ask us to credit your membership with a single class credit. Class Card holders have additional benefits and restrictions; see our class card section, below.
Within 48 hours of class start, the following apply:
- 48 – 24 hours before class: $15 reschedule fee, no refunds for cancellations
- Less than 24 hours before class: No Refunds.
Private Instruction Cancellation Policy
Students that cancel a scheduled private instruction session at least 72 hours in advance will receive a full refund or class credit. Refunds or Rescheduling for sessions cancelled less than 72 hours of the scheduled start time will be at the sole discretion of the instructor(s) affected.
Workshop Cancellation Policy
This policy applies to all workshops.
During workshops students will be allowed one make-up class per session with 24 hours’ notice. Missed classes with less than 24 hours’ notice will be subject to instructor discretion and space availability in future classes.
Students will receive full refunds for any class that is cancelled due to weather prior to the start of class. Classes that are cancelled before the halfway point due to weather will receive 50% refund. Classes cancelled due to weather in the latter half of the class will not receive a refund.
Class Card Holder Cancellations
- Classes reserved / paid for via a class card will be entitled to class credit only. Cash/Credit Card refunds will not be provided for class card cancellations.
- The $15 reschedule fee is waived for 7, 15, & 25 Class Cards, provided the class is rescheduled at least 24 hours in advance.